Customer Testimonials

Our customers are our voice. If you have something to say, send your feedback to hello@well.ca. We’d love to hear from you!

“I have nothing but praise for Well.ca. All my friends and co-workers are checking Well.ca out now - and they love it!!! It’s so refreshing in this day and age to shop at an online store and be treated better than any store I can walk into - I refuse to go to a store for anything I can get off Well.ca!!!!! Can’t wait for my next order to arrive!!! Thanks again SO MUCH I love you guys!!!“

Jennifer - Whitby, Ontario

“Well.ca, I sure am telling ALL my friends & family about your site. You will get lots of orders from my family & friends (from all over Canada). No fuss, NO muss. Just the way I like it. Hugs to Well.ca.“

Ramona - Winnipeg, Manitoba

“I am really enthusiastic, with Well.ca products, the web-site and your service. I am looking forward to a new purchase!!!“

Mary - Montreal, Quebec

“I looooooove Well.ca I am so grateful such online shop exist. If it weren’t for it, I’d be shopping for my kids at double or even triple the normal price in Nunavik Quebec. This allows me to shop for items that I can’t find in our remote area. Thank you Well.ca.“

Laina - Nunavik, Quebec

“I have shopped with your company several times and the experience has been great. I heard about you from my sister and many people have heard about you from me. FAST shipping that’s free? Awesome. The orders always come packed with care and I really appreciate that. The extra wrapping of things that could leak or spill is especially thoughtful. Thanks so much, a happy customer.“

Nola - Edmonton, Alberta

“Perfect, many thanks, super service, easy to use and fast!“

Valerie - Vancouver, British Columbia

“I just wanted to send a note to thank you so much for your service. Living in a remote, fly-in community in Nunavut makes it more than difficult to get affordable supplies. We’ve been living here 7 years and year after year, we’ve watched with a feeling of helplessness and frustration as shipping prices skyrocketed to the point that we can no longer afford to order items online. Two years ago, we had twins and the need for pharmacy items well…doubled! They often didn’t have what we needed in the stores in our community so our only viable option was to have family members in Ontario shop for us, package the items, lug the packages to the post office and pay a fortune to get them to us! Then, this summer someone in our community told us about your company!!!!! I can’t believe we’d never heard about you before! We have been sure to spread the news to everyone we know!!! I just want to thank you so very, very much for your excellent customer service, superb packaging, awesome selection and FREE SHIPPING!!! It is so incredibly helpful! We are so appreciative!“

Stephanie - Kugluktuk, Nunavut

“Thank you for the updates, this was the easiest online shopping I have ever done.“

Marlene - Clearview, Ontario

“I am happy to say that I will certainly be purchasing another item from Well.ca that I have been searching to find forever now…that is, Salon Selectives Stay Put aerosol finishing spray!!! Unable to get it ANY WHERE and you guys are my saviours!!! THANK YOU, THANK YOU very much!!!“

Lori - Thorold, Ontario

“Sending a quick note to tell you how impressed I am with your service. My order was made on September 30. I received 3 notices (order received, order filled, order shipped). Then I was able to track it through Canada Post. Two containers of Amazing Grass arrived October 5, three days before the estimated shipping date. Thank you sincerely for excellent service. I will certainly use Well.ca for future items. P. S. And thanks Ross for the smiley face :)“

Marian - Prince William, New Brunswick

“Wow guys, I love your website. Your green and natural products are amazing. I never have to go to a natural health store again! The website is very user friendly and love the free shipping of course! Thank you so much, keep up the good work!“

Parm - Calgary, Alberta

“I wish all other sales/retail offices were like you. I never knew your company existed but I will make sure to tell my family and friends. From the moment I placed my order I have had a daily update on where my package is, when it was picked, shipped and delivered. AMAZING…and this was for a tiny little order. Thanks again and keep up the good work!“

Mary - Kleinburg, Ontario

“I just wanted to say I just received my order. I couldn’t be more pleased. First of all the website was clear and concise, my initial email about shipping to the uttermost tip of Canada was answered promptly, then the order process was easy and tracking my package was also a breeze. Finally I got my package in less than 10 days and that is fast for Inuvik NT, trust me. Thanks so much and well done…by the time I get the word out about this site no doubt you will get more orders from the great white north.“

Marg - Inuvik, Northwest Territories

“Your service is wonderful.“

Aleksandra - Toronto, Ontario

“The way your company handles the whole ordering process and especially the return for refund process have been very efficient and professionally. It has been a positive shopping experience with Well.ca. I will certainly be buying from your web site again in the future.“

Vince - Mississauga, Ontario

“Thanks so much! Wow you have excellent customer service! I’m thoroughly impressed.“

Erin - Calgary, Alberta

“I just wanted to thank you for your excellent service. After my first order was lost in transit you did everything you could to replace it. Your response was quick and thorough, and you always kept me informed. You can count me as a loyal customer for years to come.“

Erin - North Preston, Nova Scotia

“I want to thank you for your prompt service. Everything arrived in excellent condition. I am extremely pleased with your service.“

Jan - Grande Prairie, Alberta

“No questions, just a thank you. I am overwhelmed with the service I’ve received from everyone there. I was going to log my comments, but it’s obvious I’m not alone! There are literally hundreds of people who have already logged the same comments. Completely impressed with my first ‘trip’ to Well.ca and with the sincerity of everyone involved in the ordering process.“

Manuela - Woodbridge, Ontario

“Many thanks indeed for the great service! I’ve already received the items I ordered and I’m very pleased with the wonderful customer service and follow-up telephone call from your GREAT staff member. You now have a very happy customer here in Virginia - USA.“

Petronilla - Alexandria, Virginia

“Thank you for the great service. These products were not available on your website but after I called and inquired about the availability, you had them on the site within 2 days. I wish all of my internet shopping experiences were as positive as this one. Thanks again.“

Susan - Woodbridge, Ontario

“I just want to thank Well.ca for everything! It’s the best online commerce that I used. The process is fast and with a lot of feedback! Thanks!“

Doru - Ottawa, Ontario

“Thank you so much. I really enjoy ordering from Well.ca because it’s easy, fast to order, and if I need to return something, the return is easy and quick as well. I always have a positive experience with Well.ca.“

Maddy - Etobicoke, Ontario

“I just wanted to drop you a note telling you how much I love your web site and the service that you provide. I’ve never had such great service from buying online and I look forward to being an ongoing customer. Keep up the great work!!“

Kathleen - Cornwall, Ontario

“Hi - I wanted to compliment you on your great web site and friendly service. It’s a pleasure to do business with you and I will in the near future again.“

Joan - London, Ontario

“Great service and fast too! I was at coffee break telling some of my co-workers about your company…a better way to shop, large selection of merchandise, and I even got a happy face on my bill. Now that is enthusiasm!“

Rita - Barrie, Ontario

“I just wanted to say thanks for your promptness in filling the order. Most impressive. Packaging is also great.“

Angela - Arviat, Nunavut

“You guys have exceptional customer service, which we don’t see very often anymore.“

Melissa - Deline, Northwest Territories

“Thank you for your prompt attention and response! I am very impressed with the level of customer service on Well.ca.“

George - Toronto, Ontario

“I just wanted to say how I will forever be purchasing my drugstore products from Well.ca. Your packaging is above the standard and is always correct. I have never had an issue, nor have I been disappointed. With free shipping why would I shop anywhere else?“

Jamie - Brandon, Manitoba

“Package arrived quickly and in good order. Thank you for the good service, prompt shipping and good communication/tracking. Consider me a happy customer!“

D.A. - Woodstock, Ontario

“Awesome customer service! I look forward to placing my next order with you.“

Nola - Calgary Alberta

“Just wanted to send a quick note to say that I was very pleased with your service and thought that the handwritten thank you on the invoice was a lovely touch. I’ll definitely order from you again and will encourage family and friends to do the same.“

Julie - Peterborough, Ontario

“Customer Service supreme.“

Sandra - Edmonton, Alberta

“I have been recommending your site to my friends and just today I received a gift from a friend (a product I was interested in trying that I saw on your site with great reviews) sent from well.ca! I am happy to promote such a great Canadian company! Thank you all for doing such a great job! I look forward to continuing my shopping with Well.ca!“

Shannon - Toronto, Ontario

“I recently received my order after placing it a few days ago (ordered Monday delivered Thursday). I was amazed at how well it was packaged. The body washes I ordered were wrapped in plastic and the caps were held down with tape. Who does that!?!?!? All I can say is that I was simply impressed at the care they took to ensure there was no spillage affecting my other ordered Items. The personal note of ‘Thank you’ was also appreciated. I will definitely be ordering from Well.ca soon!“

Andrea - North York, Ontario

“I’m very pleased with your service as I don’t order much on line. Having the emails sent to me is great, it lets me know that things are happening and I’m not left in the dark. I will have no hesitation ordering from Well.ca in the future.“

Harry - Delta, British Columbia

“What a great service! Thank you.“

Maurice - L’Ile Bizard, Quebec

“I’m really impressed! Not only did you have the products I couldn’t find locally, I put my order in early Monday morning and received it Thursday. And the free shipping is a huge plus. Thanks so much, I will definitely be using your site again and I’ve been telling all my friends!“

Lisa - London, Ontario

“I just purchased my first item from your site, and what an amazing experience. I shop a lot online - I hate going to the store - and find that your site had an extremely smooth process. The free shipping is what attracted me - something new for the Canadian market.“

Debu - Toronto, Ontario

“Some positive feedback… your website, order processing, emails informing the customer on orders, and product prices are just excellent. Thanks for the great service.“

Clarence - Edmonton, Alberta

“I purchased an item from you mere days ago. Not only was I pleased with the free shipping, and to be able to source my item from Canada, but you kept me informed of the processing of my order every step of the way. I placed my order late morning on the 22nd and it arrived today on the 24th. Such excellent service from start to finish is hard to find these days. I will shop at Well.ca again.“

Martine - Ottawa, Ontario

“All I would like to say is that Well.ca has the best customer service on the net. I tell all my friends at work to order from you, and they do!! Keep up the fantastic work.“

Carol - Richmond, British Columbia

“Recently I ordered some tea that my daughter had been searching for since our supermarket stopped selling it. I wanted to let you know that I have never dealt with a company that was so considerate of their online customers. The e-mails that you sent letting me know exactly what stage my order was in was amazing. I knew exactly when it was expected. I thought I would send this to you to let you know what a pleasant experience I had with your company and would not hesitate to recommend you to my friends.“

Rita - Barrie, Ontario

“I just received my first order from Well.ca, and I am so pleased! I live in the north and I don’t know what I would do without your company. Thank you so much for your service, prices and selection. Keep up the good work!“

Kathy - Iqaluit, Nunavut

“No questions, I just wanted to say thanks for the update and what a great service and product!!“

Sandra - Toronto, Ontario

“Hi - just a note to thank you for your marvelous fast & free service. I also appreciated the fact that you could track your shipment daily. It’s such a pleasure to have such great customer service today. Many thanks again.“

Ann - Hamilton, Ontario

“I just wanted to thank you for AWESOME service!! I always compliment businesses that go the extra mile (as well as inform if there are problems), and I just want to say that I am EXTREMELY satisfied with my recent order. You kept me fully informed via e-mail from acceptance through delivery so I ultimately knew when I would receive it. PLEASE keep up the good work.Thanks again for your great service!!!!!“

Noëlle - Richmond, Virginia

“Your amazing package & service will definitely have me coming back to Well.ca - and telling my friends, too.“

Geoff - Ottawa, Ontario

“My rose scented lotion arrived today and I am so pleased with the product and the service!“

Susan - Iqaluit, Nunavut

“I recently ordered a cream from your website and got it within few days, which is great but the reason I’m writing you is because in my packing slip somebody wrote by hand “thank you” and a smiley face. I thought it was a really nice detail since I’ve never seen such a thing coming from any company in Canada. Hope you keep up with the good service, and I’m totally going to recommend your website to all of my friends!“

Metztli - Toronto, Ontario

“Hi, just to let you know that the order arrived today. Thank you. I am very impressed with your service. P.S. I very much liked the personalized thank you note that came with my order :)“

Evelyn - Toronto, Ontario

“Thank you for the prompt shipping of my order; it arrived last week and I am very satisfied!“

Suzan - Hamilton, Ontario

“I am just sending an e-mail to tell you how appreciative I am to your fast delivery and to your extremely kind staff. Even a little thank you, one employee wrote on my package was very thoughtful (thank you Megan). I just bought three products from you within the past week and I have already received them. Your overall setup, low prices, fast shipping and free shipping are a godsend for me, as a shopper and a Canadian, too many sites it seems try to rip off buyers. I would like to thank you overall for your extremely reliable site, I look forward to many more products I will be purchasing from you in the future. Thank you.“

Jami - Wheatley, Ontario

“I have to say I am very impressed with your services and response. I ordered my item like 2 or 3 days ago and they are now at my door. I haven’t seen the items yet, but I am sure I don’t have to doubt that they are good, and with very reasonable price. :) I will definitely promote your website to everyone I know, and thank you very much for the great service! :)“

Aurora - Waterloo, Ontario

“I just used Well.ca for the first time and I must say, I am impressed! Free shipping, competitive prices and free samples - the trifecta of a great company in my opinion. I will definitely be back. The only downside is waiting for the box to arrive! Thank you, very sincerely. “

Heidi - Wabamun, Alberta

“I’m so glad I found your site. I ordered two products from you that I couldn’t find anywhere in Toronto - tried at least 4 or 5 major drugstores. Found both on your site, and they were delivered two days later!! I will tell all my friends about you. Thanks again.“

Terri - Toronto, Ontario

“I have placed my first order with Well.ca and must comment on how impressed I am with your website and order process. The updates regarding the order progression are incredible! The format of the update and easy legibility is outstanding. Even to the point where you automatically receive a Canada Post email and can link right into the specific tracking information without entering the tracking number is incredible. I order online however your site exceeds all others by far. Thank you for the outstanding service.“

Kerry - Kitchener, Ontario

“Recently I placed an order with your company and the items arrived today. Just wanted to say how impressed I am with Well.ca. Your web site is very well organized and easy to use, your communication with regards to orders and shipping is very informative and the items arrived quickly. I will definitely recommend and use Well.ca again! Thank you.“

Mary Lou - Markham, Ontario

“I’m just writing to tell you how impressed I am with Well.ca I ordered on Saturday the 14th and I had my products today (the 18th). Promptness, free shipping, and great products. I can’t believe I haven’t known about your services earlier. Thank you.“

Marko - Toronto, Ontario

“I’ve only made purchases from you a couple of times, but both have been great experiences! I look forward to ordering from you again. Your prices are very hard to beat on the products you carry.“

Freja - Maple Ridge, British Columbia

“I just received my shipment today and I just want to thank you for such great service. You have won a customer for life with such fast and free shipping. Again thank you very much!“

Debbie - St Catharines, Ontario

“Just wanted to let you know how impressed I was with the service I received from your company!! I was blown away! Never have I been so ‘led’ by the hand and ‘felt honored’ to have placed an internet order with anybody like this before! Right down to the ‘Happy Face’ from Ross on the paperwork that came with the order!!! I was sorry I didn’t have a much BIGGER order!! I will let people know about your service - and of course I will be ordering again, in the near future!!“

Barbara - Spruce Grove, Alberta

“Thank you for your excellent service.“

Ajmal - Toronto, Ontario

“I’ve had a great shopping experience with you!!! Thank you so much for your excellent service!!!!!!“

Ana - Mississauga, Ontario

“Just wanted to tell you my very first order with Well.ca arrived today (record time for a free shipping service) and in a very well protected package. Kudos! I’ll be spreading the word. ; )“

d’Pappy - Kimberley, British Columbia

“I just want to say thank you to your great staff…so friendly and helpful. My order arrived today, just one day after being shipped…great service! Thanks so much.“

Barbara - Toronto, Ontario

“Thank you so very much for having this site and making it so easy to use. I received my first order a few weeks ago and I cannot believe how well everything was packed for shipment. I would like to thank Emily for helping me to change the shipping address. She was so very kind and it was changed immediately. I am a person with a handicap, and this site is exactly what I need to lighten the load on my family as they normally would do this shopping for me.“

Rhonda - Nepean, Ontario

“I just want o say, Thank you for such great service. I received the two bottles of Gloves in a bottle on Wednesday. I am very happy with the way the order was handled. When I need more I know I will be ordering from you. “

Daphne - Singhampton, Ontario

“Wow, what fabulous service! I just received a shipment from your site today, and the whole process was absolutely enjoyable. Will shop with you again. Thank you!“

Kevin - Waterloo, Ontario

“Thanks for your help. Best customer service experience I’ve had in years!“

Dirk - Meaford, Ontario

“Thank you! The order arrived today! Your company is INCREDIBLY well organized, and comprehensive with your procedures!“

Kevin - Toronto, Ontario

“Got the package, thank you so much for making that happen. Oh, and thank you for the added bonus… *snacking* You have made my first purchase with Well.ca a spectacular one. I will tell my friends and family about the web site and the wonderful experience I had.“

David - Barrie, Ontario

“Hello and thank you for providing me with such fast and quality service with a great selection. I saw a happy smile on my invoice on my first purchase and it made me laugh you guys are really doing a great job, and you are a Canadian business which makes me very proud. Keep it up - and please don’t ever turn into an evil money making corporation!“

Zain - Toronto, Ontario

“My item arrived in good time, and is in excellent working order. I want to thank you for all the shipping updates - I have never received such service from an online provider. I will definitely be ordering from you again!“

Cathy - New Westminster, British Columbia

“Wow, great service. An order update and another expected when the order ships. Nice! Good customer focus!“

David - Brea, California

“Thank you and I just want to let you know how user friendly your system is.“

Claire - Cambridge, Ontario

“Thank you for my pedometer. I am impressed with your service, this is the first time I used it and I will surely will use it again.“

Sylvia - North York, Ontario

“I have no questions but I do want to say thanks for the personal thank you note written in my last order. It made my day to know I wasn’t just another cybercustomer! My ancestors are from Quebec and I have a special place in my heart for Canada. And I’d also like to promote the use of the Melissa tablets. I have never had such good quality of sleep. I suffer from osteoarthritis and fibromyalgia so I was seldom sleeping through the night. Now I sleep like a baby! Awesome stuff. I am spreading the news as this is hard to find in Wisconsin, USA. Thanks again!“

Linda - Pulaski, Wisconsin

“Truly amazing service thus far. Thank you!“

Manh Tuan - Ottawa, Ontario

“Thank you for the update. I really appreciate your emails letting me know what is happening with my order. Specifically, by letting me know “what’s next” I feel informed. I do A LOT of shopping online and I find that really differentiates you as an online retailer.“

Vanessa - Toronto, Ontario

“I just wanted to take a minute to say thank you! I received my shipment today and was rather surprised as I only placed the order a week ago. Everything arrived in perfect condition and the tape over the bottle lids was a very thoughtful touch! I will definitely be recommending you to everyone who will listen! Living in the remote arctic so many things are nearly unobtainable to us, so as you can imagine I was thrilled to discover your site, and was very impressed with the service! I will definitely be ordering from you in the future. Keep up the good work (and free shipping)! “

Angie - Norman Wells, Northwest Territories

“Your customer service is the BEST!“

Dave - Mississauga, Ontario

“Just wanted you to know I received my order yesterday and everything was just fine! Thank you for your great service and I look forward to placing another order at a future date.“

Jacqueline - Wynndel, British Columbia

“I just wanted to say I received my order today. This was my first experience ordering online and I must say you people made it so easy for me. Thank you so much.“

Jane - Thunder Bay, Ontario

“I am absolutely amazed and stunned at your stellar customer service! I am shocked that I received the exact item that I was in desperate need of, the correct amount of items and all arriving on December 31st when these were only ordered very late on December 29, 2008! I will definitely be ordering more Brut from you and will be checking out your website for additional products to purchase. I have already told my husband about your website and will continue to tell all my friends, family and co-workers about your excellent service!“

Lynne - St. Thomas, Ontario

“Thank you so much! The Turtles and scrunchie were a real surprise because I put the package under the tree for Christmas morning. My mother and I had a tradition of enjoying Turtles at Christmas each year before she passed away and I would have hated to break the tradition this year. You came through for me and you didn’t even know why! I am deeply grateful for that. Thanks again and I look forward to ordering again soon!“

Darlene - Kearney, Ontario

“I just wanted to let you know that our order arrived today, a day early, and in perfect condition. I am more than pleased with the service, price and no shipping fees. I will definitely be ordering from your company again.“

Laurie - Surrey, British Columbia

“I’m so glad Google led me to your website. The thing that made me order was the free shipping first, and secondly, that you actually had the product I wanted, which is often difficult to come by. I will be ordering with you again, and I’m going to tell everyone I know (that’s a lot of people) to check you out should they need to order anything. Love love love the free shipping, and the fact that it arrived in 4 business days. Keep up the great work for us Canadian buyers!“

Kelly

“Based upon my experience, Well.ca places highest among the online businesses I have ever dealt with.“

Gary - Edmonton, Alberta

“Thanks very much for the product and I will definitely recommend your company to all of my friends.“

Kelly - Las Vegas, Nevada

“I’d like to let you know that I really appreciate the customer service at Well.ca. It is the best service I have experienced in recent memory. To phone for help and not be shuffled through numerous departments, talking to someone who is knowledgeable about the product and free return shipping are all exceptional services. You make it so easy and safe to order from you that I’ll definitely order again in the future.”

Jennifer - Calgary, Alberta

“This past week I used your site for the first time. I am extremely impressed with everything about your company, the selection, the prices, the free shipping, the timely shipping, your neatly designed website and finally the personalized signature on the product invoice. I’m even more impressed that this is a Canadian company; it’s much more advanced than any other online shopping company I’ve used. The product I ordered, Snap facial cleanser, was hard to find in any store or website ’til I came across this one. The only thing is that I didn’t know about it until I stumbled upon it on the internet! I wish I had known sooner. I’ll definitely spread the word though! Keep up the good work!”

Shannon - Erin, Ontario

“I am very impressed with the super fast delivery and free shipping, I think I will be doing a lot of my shopping on here :)”

Patricia - Toronto, Ontario

“Thanks so much. I have really enjoyed your website. And I am sure you get this compliment all the time, but I LOVE the fact you have free shipping. And your return process is amazing. Just awesome!”

Amanda - Winnipeg, Manitoba

“Thanks for the very prompt service. What a great company as a first time customer.”

Roslyn - Toronto, Ontario

“I was very impressed with my first order with your company. The goods were well packed and the personal thank you note was a nice touch! Living on an island usually means waiting up to 3 weeks for delivery of anything from a letter to a large parcel, but your shipment made it in record time.”

Shelley - Iqaluit, Nunavut

“Just want you to know that I got my package and how impressed I am with your service. This was the best customer service experience I’ve ever had.”

Andrea - Scituate, Massachusetts

“I just wanted to say that I love the site. I am a frequent online shopper and I love the convenience of the site, free shipping, and the site itself is really well done (I’m a web developer myself). I just wanted also say that I like your larger than normal selection of natural products. Thanks. I’ll be ordering again soon.”

John Paul - Toronto, Ontario

“I just wanted to let you know how impressed I am with Well.ca! It was so easy to place an order, and I couldn’t believe how quickly it was processed and shipped to me! Thank you for the free shipping and for the prompt service! I have been spreading the word to friends and family about Well.ca and will definitely use the service again in the future!”

Stacey - Okanagan Falls, British Columbia

“I have been pleasantly surprised by the prompt service and professionalism while purchasing my pedometer. I was kept informed and updated as to the processing and impending delivery. I was more surprised at how quickly it arrived. Thank you so much.”

Cathrine - Cornwall, Ontario

“Arrived today! That was super fast: totally impressed with service.”

Alex - Mississauga, Ontario

“Thanks for your great service. Kept me in touch with progress of the order, prompt delivery, good packaging! I’ll be back!”

Steve - Toronto, Ontario

“Thank you for an easy transaction! Item received just as described. This was my first time using your service and I’m very pleased.”

Jeremy - Newmarket, Ontario

“What a terrific experience when you can’t get to the shops. I ran out of make up (panic time ha ha) so I ordered from Well.ca and it was here in a few days plus free shipping. It was so easy and the selection was good, what a wonderful time we live in!

Kaye - Cookstown, Ontario

“Lots of products to choose from, easy navigation, fast easy checkout, and super-fast shipping!!! Fast, zippy, and totally un-hassley! Great customer service, and communication!!! Thanks!!! :)”

Susan - Stella, Ontario

“Have just received my Obusforme sound machine, incredibly fast delivery and service which I appreciate very much.“

Nora - Balzac, Alberta

“Thank you so much for your prompt and helpful reply! Your help was invaluable. And I will be sure to use Well.ca in the future because of your warm and courteous customer service. Thanks again!“

April - Brooklyn, New York

“What wonderful service and conveying of information. Thank you, your service is simply outstanding.“

Michael - Ottawa, Ontario

“Just a quick note to say how much I am impressed by your quick service. I ordered the product 2 days ago and I received it today - now that’s service!!! I will certainly use your company again and tell my friends as well. Thank you“

Pam - Stouffville, Ontario

“Got the shipment Monday, everything was present and correct - great service! All the best from a pleased new customer.“

Susan - Montreal, Quebec

“I just wanted to let you know that I have received superior customer service from Well.ca in dealing with this. You have made this extremely stress-free which is not always the case in dealing with refunds. It is because of this that I will certainly be shopping at Well.ca in the future. “

Jennifer - Victoria, British Columbia

“I just received my order from your company. This is the first time I have ever ordered anything online and I wasn’t sure I could trust this method. My order came even sooner than expected and there was no hidden costs or surprises. I’m not sure how you do this without shipping costs but…my invoice even appears to be signed by hand! There also seems to be no ongoing advertising to my e-mail address..a pleasant surprise. Needless to say I am passing around the name of your company to anyone I know. Thank you and I will be sure to use your company again.“

Noel - Kamloops, British Columbia

“I just wanted to say that my shopping experience with you guys has been wonderful! I will be using your service again, that’s for sure. And I loved the added touch that you put on my invoice as well. It made me smile. :)“

Ingrid - Sarnia, Ontario

“I have been very pleased dealing with Well.ca. Overall, my orders have been processed and shipped without any issues.“

Philip - Whitby, Ontario

“I found out about Well.ca about a year ago and it’s been a god send! I live in Nunavut and there is not much variety of drug store-type items, not to mention everything here is quite a bit more expensive. Well.ca always ships quickly and anytime I’ve dealt with their staff, they’ve been more than great. I like the added touch of the handwritten “thank you” on the invoices; it just adds a certain je ne sais quoi that most companies totally overlook. I’ve recommended Well.ca to so many people I know up here, and to my knowledge, many of them are now regular customers.“

Jaime - Rankin Inlet, Nunavut

“Your service is very good and efficient. The website is also easy to use!“

Joanne - Guelph, Ontario

“I am really impressed with your company’s service and I will definitely spread the word about Well.ca.“

Lindy

“THANK YOU!!! I look forward to doing business with you in the future.“

Richard - Woonsocket, Rhode Island

“I used your site for the first time this week after discovering that my favourite mascara, Maybelline’s Full n’ Soft, had become impossible to find in most drugstores. Your site was so easy to use and I received my order within two days of making the purchase. Amazing!!! Best of all, you feature two of my favourite discontinued/hard to find beauty products, the Full n’ Soft mascara and the NYC Liquid Lip Shine. I will definitely be using you again, especially because of the free shipping and great service.“

Katie - Toronto, Ontario

“I would just like to say thank you for providing one of the best online shopping experiences I’ve ever had. I have never had a retail website alert me not only when my order is confirmed, but also when it is being processed, and shipped. And then to receive a confirmation from Canada Post? Wow. Great job. I’ll definitely shop with you again.“

Jennifer - Toronto, Ontario

“I’m just writing to say I really enjoy your service and I’m recommending your site to everyone that wants to know, I’ll keep shopping as long as you include free shipping. Keep up the great work.“

Aron

“I wanted to express my gratitude to your company for the manner in which the order was handled from the time it was placed, to the actual delivery. The emails showing what stage the order was at as it was being processed were a good thing. I appreciated it, and I think all your other customers do too; and in case they haven’t written to tell you its a great idea, I am thanking you for all of them. I certainly look forward to doing more online shopping with your company in the future.“

Paulette - Wainwrigth, Alberta

“I just have to tell you guys that I love your web site, so easy to navigate!!! This has been the first website that I have been on that I really like!! It’s 100% the best!!“

Reid - New Carlisle, Quebec

“Speedy delivery and excellent packaging. I’m very pleased with your operation and attentive staff.“

Lance - Wahnapitae, Ontario

“I must say this has been the best online shopping experience. I was a little concerned at first as this was the first time ordering from Well.ca and sorry to say, I have never come across your web site before now, so I wasn’t sure what to expect regarding service. I am very pleased to have stumbled across your online store and better yet, I was able to find what I was looking for from a Canadian online store. You provide excellent information regarding the status of my order, super fast shipping and to top if off - free shipping. I will definitely spread the word to family, friends and coworkers.“

Bonnie - Mississauga, Ontario

“Thank you very much, your customer service has been excellent!!“

Jennifer - Edmonton, Alberta

“I would just like to say that whatever you’re doing, you’re doing a great job! I ordered a couple products on Thursday or Friday and I was thoroughly impressed with the notifications of what was happening with my order and I received it within two business days! I know I’m only a half-hour drive away, but it still normally takes much longer for companies to get things together. Thank you very much for the prompt service and fully informing me as a customer. I look forward to ordering more from your website in the future and I will definitely recommend to my coworkers, family and friends!“

Rebecca - Waterloo, Ontario