Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.
|Shipping Method||Estimated Delivery Time|
|Enter your postal code/zip code to the left to get an estimate of shipping time.|
Expedited shipping takes approximately 2-14 days in Canada.
Shipping to the US takes approximately 2-5 weeks with expedited shipping.. (May take longer to Hawaii, Alaska, military addresses and other non-standard addresses).
Not happy with your purchase? Our goal here at Well.ca is to ensure that you are totally satisfied with your shopping experience. We accept returns of unopened products up to 60 days after the date of purchase.
Opened or used products, or any items marked as non-refundable are not within our return guidelines.
We can not accept any returns from the following categories:
Please note that we are not the manufacturers of the products we sell. If you have a complaint with a product, try calling the manufacturer at the number on the packaging.
To return an order, please visit our No Hassle Return page to start the return process.
Well.ca charges the following shipping charges on orders to remote locations:
Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.
Most remote locations are locations that Canada Post calls Air Stage Locations - places where mail must be airlifted for more than six (6) months of the year.
We are currently unable to accept returns from remote locations. If you have a problem with your order, please respond to any of your order update emails or contact us at email@example.com. Our customer care team will be happy to help!