As the COVID-19 situation continues to evolve, we've committed to
to safeguard our employees and meet the needs of Well.ca customers.
Our Online Store
- We have lifted the limited shopping window as our warehouse backlog clears and are excited to be able to serve our Well.ca community without major restrictions.
- Our carriers are still experiencing delays. Orders will take longer than average to reach you once they leave our warehouse.
- Limits on quantities of essential items remain in place for the time being.
- Frequent hand washing and sanitizing.
- Enforced social distancing across the fulfillment centre.
- Health screening and temperature checks before employees begin their shifts.
- Frequent disinfection of tools and surfaces.
- Mandatory face masks.
- Mandated all non-essential staff to work from home.
- Committed to pay continuity in the case that an employee is quarantined or ill.
- Provided access to free virtual physician services.
Our Ask Of You!
- Be Patient. All orders, regardless of contents, are subject to delay during this unprecedented time. You will be proactively notified by email as soon as your order is shipped.
- Explore Alternatives. Where your "usual" brand of product is unavailable, be open to other/new brands to try in its place.