I did a lot of research on diaper bags because I didn't want to waste my money buying an expensive bag that I would use once then ditch for a regular backpack. I was really hesitant to buy such a pricey bag that I hadn't seen in real life but I'm so glad I did.
This bag is really a regular backpack, only a little more structured (which is awesome for organization) and it has more pockets. The change pad is a lot thinner than other change pads, which I actually really love.
The only issue I have is that if you put a lot of heavy items in the small front pocket under the flap, they will weigh down the front of the bag and make it sag a bit. That makes it a bit harder for the magnetic snaps to close and it kind of affects the smooth aesthetics of the bag. But all in all, it's basically the perfect diaper bag for a city dweller / no car haver / baby wearer / stroller pusher / two kids haver / day trip goer.