I had seen this bag at a trendy garden centre. Loved it but it had pulled threads and I didn't want a damaged item. I searched online and found it at Well.ca. So happy!! The bag was perfect, no faults. It's large, the shoulder straps are actually the perfect size and shape to stay on the shoulder and fit comfortably. Very attractive and sturdy. And I received it within two days of placing the order. I highly recommend the bag and I certainly recommend Well.ca for their variety of products and their great customer service.