Accessibility for Ontarians with Disabilities Act (AODA)

Our Commitment is committed to building and preserving a safe and healthy work environment for it’s employees, management team and clients. In pursuing this goal, strictly prohibits any act or behaviour which is discriminatory, harassing in nature or violent by any individual. will take every reasonable precaution and implement measures to prevent and protect all employees from potentially violent and/or harassing situations, including domestic violence.

Feedback Process

When it comes to providing accessible customer service, we will always try our best. We encourage and appreciate hearing about how we are doing.

Feedback may be provided in person, by telephone, in writing, or by delivering an electronic email. The “Customer Feedback Form” may be used to provide such feedback, but is not mandatory.

Feedback may be provided:

By Mail or in Person:
Attention: Human Resource Department
935B Southgate Drive
Guelph, Ontario, N1L 0B9

By Telephone:

Toll Free: 1 866 640-3800

By Fax:

Fax: (519) 489-2744

By Email:




Customer Service Feedback Form
Multi-Year Accessibility Plan for the Integrated Accessibility Standards Regulation (IASR).