Shipping

Shipping & Delivery

• Most Well.ca orders are delivered within 2-5 days, depending on stock availability, warehouse location and shipping destination.
• When your order is ready to be shipped, you will receive a shipment confirmation email which will contain shipment details, your tracking number, and a link to track your package(s).
• Fulfillment & delivery times listed above can vary, especially during sales and around Canadian holidays.
• Well.ca ships exclusively within Canada and the US. Visit our FAQ page for more info.

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Shipping Rates*

Shipping fees are calculated based on cart contents, and delivery address provided to Well.ca. If shipping fees are applicable to your order, fees will be displayed to you during checkout.

• Free shipping to most Canadian Addresses, on orders $35+ (before tax).
• Orders below $35, shipping to the US, or shipping to areas within Canada which are serviced less frequently by our carrier partners are subject to shipping fees.
• Shipping fees are calculated based on the delivery address provided to Well.ca, and if applicable, will be displayed to you during checkout.

Address Accuracy & Order Redirecting

• Well.ca relies on our customers to ensure the provided shipping address is accurate before completing a Well.ca order.
• Well.ca Customer Care cannot modify or update address information once an order has been placed.
• Well.ca Customer Care cannot redirect orders once items have left our warehouse(s).

Multiple Shipments

• Some large products will ship individually and in their original packaging.
• You may receive multiple shipments from the same or different warehouse(s).
• You should receive notification via email when your order is being split into multiple shipments.
• You will not incur additional shipping fees when your order is split into multiple shipments.