Shipping
Holiday Shipping
Check shipping estimates for your province >
Shipping & Delivery
- Most Well.ca orders are delivered within 2-5 days, depending on stock availability, warehouse location and shipping destination.
- When your order is ready to be shipped, you will receive a shipment confirmation email which will contain shipment details, your tracking number, and a link to track your package(s).
- Fulfillment & delivery times listed above can vary, especially during sales and around Canadian holidays.
- At present, Well.ca ships exclusively within Canada.
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Canada Post Update Dec 1, 2025
Canada Post and the Canadian Union of Postal Workers have recently suspended strike/lockout activity as they continue negotiations. Well.ca will continue to monitor these developments, and in the meantime will rely on other carriers, in addition to limiting orders shipping with Canada Post.
If you live in an area only serviced by Canada Post or choose to ship to a PO Box, please be advised:
- Packages may take longer than typical to be delivered by Canada Post due to rotating strike closures.
- Well.ca cannot estimate or guarantee any seasonal delivery timelines provided by Canada Post.
- Well.ca will not provide order refunds relating to extended delivery windows with Canada Post.
- Shop early! Place your holiday orders early to ensure they get to you in time.
Shipping Rates
Address Accuracy & Order Redirecting
- Well.ca relies on our customers to ensure the provided shipping address is accurate before completing a Well.ca order.
- Well.ca Customer Care cannot modify or update address information once an order has been placed.
- Well.ca Customer Care cannot redirect orders once items have left our warehouse(s).
Multiple Shipments
- Some large products will ship individually and in their original packaging.
- You may receive multiple shipments from the same or different warehouse(s).
- You should receive notification via email when your order is being split into multiple shipments.
- You will not incur additional shipping fees when your order is split into multiple shipments.
Holiday Shipping Deadlines
- With everything going on this year, we wanted to make sure your packages get where they need to go before December 25th. Our guaranteed shipping times are earlier than usual, so we can be certain that even with shipping delays and high order volumes, you get your gifts and have a stress-free Holiday season!
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| Shipping to: | Deadline to Shop By* |
| KW/Cambridge/Guelph/Milton, ON | 12:00PM EST, Tuesday, December 16th |
| London, ON | 12:00PM EST, Tuesday, December 16th |
| GTA, ON | 12:00PM EST, Tuesday, December 16th |
| Montreal, & Quebec City, QC | 12:00PM EST, Tuesday, December 16th |
| Ontario (not listed above) | Friday, December 12th |
| Winnipeg, MB | Thursday, December 11th |
| Saskatchewan | Thursday, December 11th |
| Manitoba | Thursday, December 11th |
| Calgary, AB | 12:00PM EST, Tuesday, December 16th |
| Edmonton, AB | 12:00PM EST, Tuesday, December 16th |
| Vancouver, BC | 12:00PM EST, Tuesday, December 16th |
| Alberta (not listed above) | Friday, December 12th |
| British Columbia (not listed above) | Friday, December 12th |
| Quebec (excl. Montreal & Quebec City) | Thursday, December 11th |
| PEI, Nova Scotia, New Brunswick | Friday, December 12th |
| Newfoundland | Friday, December 5th |
| Remote locations (within all provinces) | No Estimate Available Due to Canada Post Strike |
| Nunavut | No Estimate Available Due to Canada Post Strike |
| Northwest Territories | No Estimate Available Due to Canada Post Strike |
| Yukon Territory | No Estimate Available Due to Canada Post Strike |
| PO Boxes (all provinces) | No Estimate Available Due to Canada Post Strike |
*Dates are subject to change.