Definitely 5 stars, even my 11 year old daughter has asked me to write about this - she loves the smell, we use it as hand soap when we come into the kitchen after a trip out anywhere... The pump is ODD, it is squirt happy, but once you get used to it, you learn to deal with it, and yup, tilt it down a bit. I bought another brand 'grapefruit' scent, but it is NOwhere near as nice as this one. Anybody can feel great when you use this - the scent makes you want to eat fresh grapefruit, it is THAT incredible. I highly recommend this product, and I seldom leave reviews, but this one, I have felt I needed to, it is that good. PLUS - I need to say - it does indeed cut down on grease, etc., in a pan, very well! Seems to last a long time, too. Everyone in my family loves it, and has actually commented on it.