I love this product! After getting used to how different it is to a brand name store bought body wash, I am back to buy more! My skin has never felt this soft after stepping out of the shower! But you do have to get used to it. It has a thin liquid consistency, so be careful not to pour too much, you only need a little amount to lather all over. The scent is very natural and pleasant, but not strong and perfumed like regular body wash, so that takes a little getting used to. It does seem quite expensive at first for such a small bottle, but as you get used to using less of it, it doesn't seem too bad, and the results of super soft skin are well worth the price!